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Production Time

Most items are made by hand and often made to order, please allow 7 to 10 days for your order to ship. You will receive an email with your tracking number when your order has shipped. Please allow up to 48 hours for tracking information to become active in the carrier's system after you receive it.
Your order will be made in the order it was received.
Should you need an item sooner, feel free to email: info@themotherlandplug.com to see if it is possible to have your order expedited before you place your order.

 

SHIPPING

Our goal is to offer you the best shipping options, no matter where you live. On occasion items in the same purchase may be sent in separate packages. 

Once your order is shipped, it can take anywhere from 3 to 15  days for you to receive it.

International orders usually take longer than the 7 to 15 days time frame. International buyers are responsible for any customs fees. Orders are shipped to the shipping address provided at checkout. We are not responsible for packages lost in transit and cannot guarantee how long it will take for delivery. For international delays, please contact your local customs office.  

RETURNS & EXCHANGES

Due to the fact that almost every order is made to order, we offer exchanges on a case by case base. Exchange request must be made within 1 week of the delivery date. We do not offer refunds. Contact us before returning any items. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

We do not offer replacement for packages lost in transit. 

We do not issues refunds for in transit packages.

We do not replace stolen or un-retrieved packages marked as delivered.  

PAYMENT

We accept all major credit cards (Visa, Master Card, American Express, Discovery) transactions securely through Paypal. You will receive confirmation of your order through email. 

WHOLESALE

If you are interested in purchasing for wholesale, please contact me at info@themotherlandplug.com for more details.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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